casino hosts

Kim Ortega

Player Development Manager

Kim Ortega serves as the Player Development Manager at Little Creek Casino Resort, where she leads the Player Development and Players Club teams with a focus on delivering exceptional guest experiences and driving long term loyalty. In this role, she oversees VIP engagement strategies, host development, and player reinvestment programs, ensuring alignment with the property’s operational goals and service standards.
 
With a strong background in digital marketing, database strategy, and casino operations, Kim brings a data driven approach to player engagement and retention. Prior to joining Little Creek Casino Resort, she held leadership roles in mobile gaming and marketing, where she specialized in campaign development, user acquisition, and customer lifecycle management. Her experience across both digital and on property environments allows her to bridge analytics with personalized service, creating meaningful and measurable guest relationships.
 
Kim is passionate about building high performing teams and fostering a culture of accountability, collaboration, and continuous growth. She is committed to developing her team members, strengthening host player relationships, and enhancing the overall VIP experience at Little Creek Casino Resort.
 
She holds a Bachelor of Arts in American Indian Studies and Communication from the University of Arizona, as well as an Associate’s degree in Business Administration from Tohono O’odham Community College. Kim is also an active member of Alpha Pi Omega Sorority, Inc., reflecting her ongoing commitment to leadership, community, and cultural values.

Shannon Fontaine

Casino Host

Shannon Fontaine recently joined the VIP team at Little Creek Casino Resort, bringing with her a diverse background in hospitality and guest services. Her experience includes roles in PBX operations, hotel reservations, and front desk, where she developed a strong foundation in guest relations and service excellence.
In addition to her hospitality experience, Shannon has over 20 years in emergency medicine, demonstrating her ability to remain calm under pressure, think critically, and prioritize the needs of others. These skills translate seamlessly into her role as a Casino Host, where she serves as a primary point of contact for guests, delivering personalized service and ensuring each visit is memorable.
Shannon is committed to providing a five star experience by anticipating guest needs, building meaningful relationships, and creating an environment where every guest feels welcomed and valued.

 

Tamar Perrenoud

Casino Host

Tamar Perrenoud brings a diverse background in the hospitality industry, with experience spanning hotels, cruise ships, and casino operations. Throughout her career, she has developed a strong foundation in guest service, relationship building, and delivering personalized experiences.
 
As a Casino Host at Little Creek Casino Resort, Tamar is focused on building and maintaining strong relationships with guests, ensuring a high level of service, and enhancing the overall player experience. Her attention to detail and commitment to guest satisfaction contribute to long term loyalty and meaningful connections on property.
 
She looks forward to continuing to grow within the organization and creating memorable experiences for guests for years to come.

 

For Assistance Contact 360.427.7711

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Little Creek Casino Resort
91 West State Route 108
Shelton, WA 98584

Toll Free: 1-800-667-7711

Casino Hours

8am - 3am | SUNDAY - THURSDAY
8AM - 4AM | FRIDAY - saturday

 

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